Q. How can I ensure that I pay the lowest available rate for every call?
A. By using WorldNet's CPS service.

Q. What is CPS?
A. CPS is the name of the Carrier Pre-Selection service from WorldNet, which lets you access low WorldNet rates automatically, 24 hours a day! CPS enables companies with standard BT lines to make WorldNet their default carrier:

• FREE service
• No minimum monthly spend
• Shorter dialling codes
• No contract
• No registration fee
• No new equipment needed

Q. Will I be billed for these calls through BT?
A. No, we will bill you directly for all calls routed through WorldNet.

Q. Do I need to contact BT?
A. No, we will contact BT on your behalf. BT will send you a letter; this is just a confirmation. They may also call you to try to dissuade you from switching. Should you find any information from BT confusing, or if you have any queries about the transfer, please call WorldNet free on 0845 108 0800.

Q. What happens to my current phone number and line rental?
A. Nothing. Just as with other WorldNet services, your phone number will stay the same. BT will continue to bill you for your line rental and any other calling features (like 1471 or Call Divert) if applicable. You will not have to modify your phone line or internal wiring in any way to use WorldNet's CPS.

Q. When will my service become active?
A. The minimum activation time is 10 days from the date of your order. You can check the progression of your CPS request through WorldNet's online account facility.

Q. Will CPS effect my existing services?
A. No, unless you have BT Call Barring, in which case you would need to cancel this with BT before you request CPS.

Q. If my number is ex-directory or withheld, will it work with CPS?
A. Yes, CPS is compatible with telephone numbers that are ex-directory or withheld. You need do nothing for this to continue.

Q. Will CPS work from all of my telephone extensions?
A. Yes, CPS will route calls made on every extension socket on the specified telephone number. If you wish to have CPS on more than one BT landline, then please register them by calling 0845 108 0800.

Q. Can I trust WorldNet with 'mission critical' voice and data traffic?
A. WorldNet maintains its own switch, routing your calls only along high quality lines. At WorldNet we view all business applications as mission critical.

If you have further questions for WorldNet please call today on 0845 108 1000