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WorldNet MobileWorld FAQ
Q. What are the cost benefits of using WorldNet's Mobile Services?
A. Calls on a fixed term contract start from only 1.71p per minute. When calling abroad you can make huge savings using WorldNet.
Q. Do cheaper calls mean a reduction in quality of service?
A. Absolutely not. When signing up to a fixed term contract you are using the same service as any other O2 customer. WorldNet's low-cost international calling service routes calls only across high quality lines.
Q. How do I get a free phone?
A. To benefit from our free phone offer you are required to sign-up to a 12-month contract.
Q. How can I use my mobile to get great rates from WorldNet?
A. There are two ways to get WorldNet's low rates on your mobile and save - especially on international and mobile calls:
- LCR for mobiles.
After a simple and FREE registration you can dial an access number from a UK mobile. It works on all UK mobile networks and you can register as many mobiles as you like.
- A mobile line from WorldNet
WorldNet offers a wide range of call plans and handsets, based on the 02 network. Line rental and calls are all billed to your existing WorldNet account, with a single Direct Debit to make your life simpler. You also get access to WorldNet's great international rates Visit MobileWorld for further details.
Q. How is managing my account made easy?
A. By using WorldNet's online bill monitoring service. When you register with WorldNet you will be given a password that will enable you to access your personal account information online.
Q. Keeping my existing number, how do I port my mobile to WorldNet?
A. The first thing that you need to do isto obtain your "PAC Number" from your current provider. You can keep your existing mobile phone number and transfer the service to your new WorldNet connection. We make no charge for doing this, but if you are staying on the same network we will not be able to give you a free or subsidised handset. nor camn we give you free line rental for a SIM only connection. If you are transferring from a different network we can offer these benefits. If you are unsure about any aspect of the porting procedure please contact us on 0845 108 1000 or email us on info@wnetonline.com
Q. How can I use WorldNet abroad?
A. You can even access great WorldNet rates from anywhere in the world using WorldNet's Mobile LCR service.
Q. Can I get upgrades from WorldNet or additional equipment?
A. Yes you can. WorldNet will automatically offer you an upgrade and can offer a wide range of Mobile products. Please call our Customer Services Team on 0845 108 1000 if you would like to receive a product catalogue.
If you have further questions for WorldNet please call today on 0845 108 1000.
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